Sefton Central Labour MP Bill Esterson said the role of the Citizens Advice Bureau is more crucial now than ever as more and more people turn to them for help as they try to cope with benefits cuts.
Bill Esterson thanked staff and volunteers at Citizens Advice Bureaux throughout Sefton, for the "dedicated help they give to people in need".
The MP met CAB representatives at an event in Parliament this week where he heard about the issues raised with the bureau.
Sefton CAB provides free confidential and impartial advice to people in Sefton, face to face and over the telephone.
Common issues reported to the local Citizens Advice include queries about benefits, debt problems, employment and housing. Nationally the Citizens Advice Bureau service helps 2.5 million people a year with 6.2 million issues.
Evidence from the charity shows Citizens Advice helps to solve two in three people’s problems. Where problems can’t be fully resolved Citizens Advice will work with relevant local and national organisations to help sort out systemic issues.
Bill said he fully supported the work CAB does locally and nationally.
Bill Esterson said: "The work the Citizens Advice Bureau service does nationally and here in Sefton is absolutely crucial and the CAB is more important now than ever.
"People are turning to the CAB for advice and guidance after finding themselves in dire straits because of the swingeing cut to the benefits that they rely on to make ends meet.
"The service in Sefton does a great job helping people solve their problems, as well as developing the skills and confidence people need to help themselves.
"CAB also runs national campaigns tackling issues that affect ordinary people like the scandal of people with pre-pay energy meters paying more to heat their homes.
"I am always keen to work with the CAB to help them help people who need it and to work with them to tackle issues both locally and nationally."
Bill Esterson also paid tribute to the volunteers who work tirelessly providing the service in Sefton.
Bill said: "Volunteers are the bedrock of the CAB and those volunteers deserve our heartfelt thanks and support.
"Those volunteers bring their own expertise to the service and build on it so they are a formidable force working on the side of the residents of this borough.
"I will continue to do all I can to promote the work they do and ensure that the service gets the recognition it deserves."
Citizens Advice chief executive Gillian Guy said: “The right advice and support can transform lives. Local Citizens Advice solves the problems for two in three of our clients, and empowers people to develop the skills and confidence they need to help themselves.
“It’s really important that people are able to access free and impartial advice as and when they need it, whether face to face, over the phone or online.
“We’re pleased to work with MPs to help them solve their constituents’ problems and address local and national issues.”
Find out more about Sefton Citizens Advice Bureau at seftoncab.org.uk
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