As the Parliamentary year closes, Sefton Central Labour MP Bill Esterson has revealed that he has dealt with nearly 3,000 constituents' cases in the past 12 months.
In an end of year review, Bill has revealed that he has logged 2,935 items of casework from September last year when the 2012/13 Parliamentary year began, through to August this year, when Parliament went on recess.
Bill Esterson said the number shows just how many people are turning to the MP for help.
Bill said: "The 2,935 cases are 2,935 individuals from right here in Sefton Central who have contacted me in relation to an issue that they wanted addressing.
"Of that number, 1,456 relate to individual cases in which an individual or family wants help or assistance. A very high proportion of them relate to people who need help with changes to benefits and allowances because of the government's reforms.
"It is clear that people are struggling to make ends meet and the knock on effects are obviously devastating for lots and lots of people right here in Sefton.
"I receive literally hundreds and hundreds of email each and every week. Each one must be individually dealt with. Because of the increasing number of disability and benefits cases coming through my door, these obviously require urgent action, which are prioritised.
"Helping constituents who are in need, is what I see as being the primary responsibility of a good constituency MP.
"Ensuring that the people of Sefton Central get the representation they deserve, on a whole host of issues, is my priority, both in Parliament and in the constituency. And that is the system I have been putting in place for the last three years."
As well as employing a parliamentary assistant who is based in the office in Westminster, Bill also employs a team of four in his Sefton Central constituency office in Maghull.
Bill said: "The organisation I have in place means that I can provide assistance to people as effectively and efficiently as possible.
"My team is trained up in dealing with all manner of issues which are brought to my attention, from national issues to specifically local concerns. From changes to the benefits system to getting help for people as and when they need it.
"Being an effective MP is not a 9-5 Monday-Friday job.
"I work extremely hard to ensure that my constituents get value for money from me and my office while continuing to get the very best service that I can offer. I will continue to do that."