Maghull Labour Action Team speak to customers as it is announced

Sefton Central Labour MP Bill Esterson with Maghull Labour Action Team’s Cllr Lynn Gatherer, June Burns, Rob Owens and Cllr Patrick McKinley.

 

Sefton Central Labour MP Bill Esterson and the Maghull Labour Action Team have been canvassing the views of Deyes Lane Post Office customers and other retailers following the announcement that it is set to move to Moss Lane.

Post Office Ltd made the announcement to the MP this week.

In their letter to Bill, they informed the MP that the Deyes Lane office will be closed in January and the service will be provided at Singh News at 2-4 Moss Lane.

A public consultation on the move was opened last Thursday and Post Office Ltd will be taking views through to November 28.

Bill said he and the Labour Action Team were gathering views to pass on to the Post Office before the proposed move.

Bill said: "The Post Office have announced the planned closure of the Deyes Lane Post Office and a move of some of the services to Moss Lane.

"People who rely on the Deyes Lane office must be given the chance to have their say on the plans.

"Post Office Ltd is going out of its way to say the service will be protected and enhanced with this move. They tell me the new service is 650 metre from the existing office. Opening hours are longer, 6am to 9pm. And they tell me that the bulk of services currently available in Deyes Lane will be provided at Moss Lane.

"But it is the customers who are important. Does this work for them? 

"I already know that there are people who are concerned at the move of the Post Office as it will have an effect on the other shops in Deyes Lane and on how easy it is for some customers to get to the Post Office. It's all very well for the Post Office to say that the new Post Office is only 650 metres from the existing one but people tend to do their shopping in one go and the closure will have a big impact especially on those who don't drive. 

"I also worry about a loss of trade for the other retailers in Deyes Lane and will be asking them what they think as well. We need to support local shops and I am not convinced that this move will do that.

"Residents in Moss Lane were also promised that the off licence would not add to anti social behaviour by opening early or late. The proposed opening hours will be of concern given the promises made.

"That is why we have been canvassing opinion of customers and residents on this issue. The comments we collate will be submitted by me as part of the formal Post Office consultation.

"A customer focused Post Office service is crucial in a community like Maghull."

The closure of Deyes Lane Post Office is part of a huge 'modernisation' programme which Post Office Ltd is currently undertaking.

Bill said: "We all know that 'modernisation' is another term for cost cutting. Post Office Ltd is carrying through this programme while at the same time the Lib Dems in Government have sold off our Royal Mail. Within days Royal Mail announced that they were going to put up the price of a stamp. It is another betrayal by the Lib Dems.

"While I understand that every business needs to keep up with the times to stay viable, it is crucial the customers and those people who work in the business are involved in the process.

"Not only are Post Offices a lifeline for a large number of people who rely on the services they provide, but they are a lifeline for our struggling local shopping centres and parades. Thousands of people each week head in to our local shopping areas to use the Post Office. Without these Post Offices, those thousands of people would go elsewhere and this in turn would be a huge blow to our local businesses.

"I have had a number of meetings with the Post Office about their 'modernisation' plans for shops throughout the country. I have also had numerous meetings with Sub-Post Masters and Mistresses right here in Maghull and throughout Sefton Central.

"On the whole, they urge caution with the Post Office's plans.

"While I understand the Post Office's attempts to  evolve the business with the changing times, they must listen to Sub-Post Masters and Mistresses in our communities,  who are at the frontline of the service, who know what works and what doesn't and who know what their customers want and need.

"And they must listen to the customers. That's why I am urging people to let me know their views so that I can ensure those views are heard by the Post Office."

To let Bill know your views on the Deyes Lane Post Office closure, email: bill.esterson.mp@parliament.uk

 

 

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