When an elderly Maghull couple took their request for Ladbrokes to deal with giant weeds behind the bookmaker's Liverpool Road South office to a local councillor - they thought the odds were stacked against them.
But within weeks of approaching Maghull Labour Councillor June Burns, the work was done.
George and Louise Formby, of Kingsfield Road, said the weeds behind the shop had grown to nearly three-foot tall.
As the back of the betting shop is the view from the front of the couple's home, Mr Formby said the weeds were an eyesore.
They brought their concerns to Labour's Cllr June Burns who called on the company to deal with the problem.
Mr Formby said: "We have lived here for 60 years. Louise is 87 and I am 86. Neither of us have ever seen that area looking as bad as it was. The weeds were three-foot tall. It looked absolutely awful.
"We contacted Cllr Burns because we really felt like something needed to be done and we didn't know where to turn.
"We were delighted with her response. She managed to get the area cleared up almost immediately, which was brilliant.
"Let's just hope it stays like that."
Cllr Burns thanked Ladbrokes for taking swift action after she raised the issue with them.
Cllr Burns said: "Mr and Mrs Formby contacted me to complain about the giant weeds. I made a site visit and fully agreed with them that the weeds were out of hand. It is made all the worse given the fact that that particular area is directly in front of the Formby's home. It is what they can see from their living room.
"I made contact with the staff at Ladbrokes and when it was pointed out, they immediately agreed with me that action was needed.
"They carried out the improvement works almost immediately.
"I would like to thank the staff at Ladbrokes for taking action. They have also agreed to keep an eye on the site to make sure it stays clear of weeds in the future.
"I will be keeping an eye on the site and Mr and Mrs Formby have agreed to let me know if the problem returns."