MP takes case of 79-year-old Maghull woman who waited 80 minutes

Sefton Central Labour MP Bill Esterson with Derek Taylor whose wife Pat was left lying in a pool of blood for 80 minutes waiting for an ambulance.


Sefton Central Labour MP Bill Esterson quizzed Secretary of State for Health Andrew Lansley about the case of a 79-year-old Maghull constituent who waited 80 minutes in a pool of blood for an ambulance.

Bill raised the case of Pat Taylor and her 81 year old husband Derek in the House of Commons, which was featured in the Liverpool Echo.

Mrs Taylor, who has dementia and osteoporosis, tripped and fell down the stairs at the home she is being cared for on Deyes Lane.

Staff immediately called an ambulance and then husband Derek who raced to the scene from the couple's home in Buckingham Road.

He arrived within minutes to find his wife lying in a pool of blood at the foot of the stairs. Staff were looking after her but were concerned about moving her before the trained ambulance staff had arrived.

With Mrs Taylor drifting in and out of consciousness, a second call was made to the ambulance service 15 minutes after the original call.

Another 25 minutes passed - 40 minutes after the original call - and the care home staff called 999 again.

It wasn't until another seven minutes - now 47 minutes after the original call - that an ambulance was "allocated to attend the scene".

But this ambulance was then diverted to another incident.

A second ambulance was sent to the scene after 69 minutes - arriving 1 hour 19 minutes after the original call.

Mrs Taylor arrived at hospital two hours seven minutes after the original call.

Bill asked Health Secretary Andrew Lansley: "The Secretary of State told us that every ambulance trust was meeting response, but that is not the experience of one of my constituents. Mrs Taylor waited 80 minutes while lying in a pool of blood for an ambulance. How can he say that every ambulance is reaching their statutory call-out times and can h give us assurances that his re-organisation of the health service is not having an affect on the ambulance service?"
 
Sefton Central Labour MP Bill Esterson with Derek Taylor whose wife Pat was left lying in a pool of blood for 80 minutes waiting for an ambulance.Speaking afterwards Bill said: "Everyone who has heard about Mr and Mrs Taylor's experience are totally shocked. Here we had a 79-year-old vulnerable woman lying in a pool of blood with her husband and the staff at her care home scared to move her. but still the ambulance took so long to arrive.
 
"North West Ambulance Service may have apologised after much prompting for what they put Mr and Mrs Taylor through, but I am still awaiting assurances from the ambulance service that no one will have to go through this again."
 
Bill said he was deeply disappointed by Andrew Lansley's dismissal of Mr and Mrs Taylor's case.
 
Bill said: "I specifically asked the Health Secretary for a guarantee that the Tory-Lib Dem 're-oganisation' of the NHS was not having an adverse affect on the ambulance service. He refused to give me that guarantee.
 
"With growing number of people contacting me with their own concerns about the ambulance service, I will continue to push North West Ambulance Service for those assurances."